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Privacy Policy

Last Updated Feb 2026

Redcell (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book a consultancy call with one of our affiliate experts.

Information we collect:

We may collect and process the following types of personal information:

  • Contact details: Name, email address, and any information you submit via booking or contact forms

  • Booking information: Date, time, and details related to your consultancy call

  • Payment information: If applicable, payments are processed by third-party payment providers. We do not store or have access to your full payment card details

  • Communication data: Messages, emails, or other correspondence you send to us

  • Technical data: IP address, browser type, device information, and basic usage data collected via cookies or analytics tools

How we use information we collect:

We use your information to:

  • Schedule and manage consultancy calls

  • Communicate with you before and after your booking

  • Deliver consultancy services

  • Process payments (where applicable)

  • Improve our website, services, and user experience

  • Comply with legal, regulatory, or contractual obligations

We do not sell or rent your personal data to third parties.

The Rest:

3. Legal Basis for Processing (GDPR)

If you are located in the UK or EU, we process your data under the following legal bases:

  • Contractual necessity: To provide the services you book

  • Legitimate interests: To operate and improve our business and services

  • Consent: Where you have explicitly agreed (e.g. marketing communications)

  • Legal obligation: Where required by law

4. Third-Party Services

We may share your data with trusted third-party service providers who help us operate the website and deliver services, including:

  • Booking and scheduling software

  • Payment processors

  • Email and communication platforms

  • Website analytics and hosting providers

These third parties only process your data in accordance with our instructions and applicable data protection laws.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Ensure the site functions properly

  • Analyse website traffic and usage

  • Improve performance and user experience

You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Meet legal, accounting, or reporting requirements

When your data is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain processing

  • Request data portability

  • Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us using the details below.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. However, no online transmission or storage system is 100% secure.

9. International Data Transfers

If your data is transferred outside your country of residence, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

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